About us
Welcome to Waagenet, your expert online retailer for professional scales.
Waagenet was founded in Berlin in 2017 and has since specialised in selling high precision scales for industrial and commercial applications and a variety of working environments. Our expert knowledge and many years of experience in the field of weighing technology enable us to offer you the best advice and individual solutions. We work closely with European brands to ensure that our products meet the highest quality standards and are suitable for professional use. Our wide range of products includes platform scales, laboratory scales, parcel scales, precision scales and much more.
Our goal at Waagenet is to offer our customers high quality scales at an affordable price. We know that choosing the right scale for your business can be crucial, and that’s why it’s important to us to be by your side every step of the way through the buying process. We work closely with our customers to ensure they find the best solution for their specific needs.
Exclusive Gram partner in the D/A/CH region.
We are also proud to be the exclusive authorised dealer of the renowned Gram brand in the German-speaking region, enabling us to offer our customers a wide range of high-quality scales and accessories at competitive prices. We are convinced that our many years of experience in the industry and our expertise make us a trustworthy partner for companies in various sectors.
Made to measure
At Waagenet we are aware that every company has individual requirements and that it can sometimes be difficult to find the perfect weighing solution. That’s why we also offer customised solutions that are tailored to our customers’ specific requirements. Our experienced team of experts can also assist with the planning and implementation of complicated projects and ensure that the scales and weighing systems are perfectly matched to the requirements and needs of your business.
All-round satisfying shopping experience.
You can place your order directly through our website or email us at [email protected]. We ensure that every order is processed quickly and reliably, regardless of how we receive it. We aim to provide our customers with a stress-free and easy shopping experience with fast deliveries and secure payment methods.
We look forward to helping you find the right scale for your business. Contact us today to find out more about our range or for help with your order.
How to reach our Sales Team:
Mon. – Thurs. 8 a.m. – 6 p.m., Fri. 8 a.m. – 2 p.m.
Tel: +49 (0)30 255 59824
E-mail: [email protected]
Our reliable customer service is available in German and English to answer any questions you may have about your order and to give you individual advice. We deliver our products not only throughout Germany, but also to the entire EU area and Switzerland.
How to reach our Customer Service:
Mon. – Fri. 8 a.m. – 4 p.m.
Tel: +49 (0)30 255 59824
e-mail: [email protected]
After Sales Service
At Waagenet we place great emphasis on Customer Satisfaction and our aim is to build long term relationships with our customers. We work hard to provide you with the best possible service and to exceed your expectations. We are therefore here for you after the sale to ensure that your scale is always reliable and accurate. Our Remote Technical Support is always available to help you with the installation and commissioning of your scale, as well as any problems or questions you may have.
Technical support:
- In writing: Mon. – Fri. 8 a.m. – 5 p.m.
- By telephone: Appointment upon request at [email protected]
