Delivery
It is very important to us that your order arrives quickly and safely. At Waagenet, we have established clear processes for shipping our products to provide you with a smooth shopping experience.
Shipping partners and delivery methods
Small scales weighing up to 35kg are shipped by our reliable partner UPS. If you have missed your delivery, you can collect it easily and free of charge from a parcel store near you.
For larger scales and pallet deliveries, we rely on the expertise of Schenker to ensure safe and prompt delivery. Here it is important that you are on site to receive your goods on the delivery date. If you have missed your driver, please contact us to arrange a redelivery. Schenker will charge a fee for this.
Please note that unfortunately we cannot offer you to organise the transport yourself.
Shipping confirmation and Tracking
As soon as your goods leave our warehouse, we want to ensure that you always have an overview of the shipping status. That’s why we automatically send you a shipping confirmation by email with all important information about the shipment.
This notification contains your tracking number and all important information about the shipment.
Delivery Times
The estimated delivery time varies depending on the shipping partner and your location. In most cases, you will receive your delivery between 4 and 8 working days after receipt of your order. If you have ordered calibrated scales or custom-made products, the lead time may be a few days longer.
Shipping costs
The cost of shipping depends on the weight and size of the product and the destination. During the order process, you will be shown the exact shipping charges so that you have full transparency of the costs incurred.
We understand how important it is to receive your ordered products in a timely manner. Our team works closely with our shipping partners to ensure that your order arrives safely and quickly and that your shopping experience at Waagenet is smooth and enjoyable.
